Cookie Policy — VoyagEase

1. Introduction

We use cookies and similar technologies to keep the app reliable, remember your preferences, and help pages load smoothly. This Policy explains, in simple terms, which cookies we use and how you can manage them.

2. What are cookies?

Cookies are small files saved on your device when you use the site or app. They let us keep you signed in, show maps, and remember your chosen language.

3. The cookies we use

Essential

• Authentication: secure login and access to your account
• Security: protection against fraud and unauthorized access
• Session: keeping you signed in

Functional

• Language: remember your selected language (English, French, Russian)
• Recent cities: save recent selections for faster access
• Display settings: remember layout choices and UI preferences

Analytics

• Firebase Analytics: understand how you use the app to improve it
• Google Analytics: see usage patterns to guide improvements
• Performance: find and fix technical issues

Third‑party

• Google Maps: display maps and place information
• Stripe: secure payment processing
• Firebase: authentication, database, and cloud functions

Important: we do NOT use advertising or tracking cookies and we do not sell your data to third parties.

4. Managing cookies

You can disable or delete cookies in your browser or device settings. Keep in mind that turning off certain cookies may affect some features.

Mobile Devices

• iOS: Settings → Safari → Block All Cookies (note: this may affect app functionality)
• Android: Settings → Privacy → Clear browsing data

Web Browsers

• Chrome: Settings → Privacy and security → Cookies
• Safari: Preferences → Privacy → Manage Website Data
• Firefox: Settings → Privacy & Security → Cookies

If you disable some cookies: the following may not work correctly:

• Automatic login (you'll need to sign in each time)
• Map display and location services
• Language preferences (resets to default)
• Payment processing

5. How long cookies last

Cookie Type	Duration	Purpose
Session cookies	Until browser closes	Temporary authentication and navigation
Authentication	30 days	Keep you logged in
Language preference	1 year	Remember your language choice
Recent cities cache	1 year	Quick access to frequently used cities
Analytics	2 years	Usage analysis and improvements

6. What data cookies collect

Cookies provide aggregated technical information, such as:

• Device type and operating system
• App version and usage patterns
• Language and region settings
• Screen interactions and navigation paths
• Error logs and performance metrics

We do NOT collect via cookies: personal messages, payment card details, or sensitive personal data.

7. Cross‑border data transfers

We use Firebase (Google Cloud). Data may be processed on servers outside your country. We apply robust safeguards:

• EU Standard Contractual Clauses (SCCs)
• GDPR-compliant data processing agreements
• Encryption in transit and at rest

8. Children’s privacy

VoyagEase is for users aged 18 and older. We comply with GDPR (EU), COPPA (US), and global child protection laws:

• Age requirement: Users must be 18+. Minors under 18 are not permitted to use VoyagEase.
• Minimal data collection: No behavioral profiling, interest-based categorization, or profiling of any users
• No marketing to minors: VoyagEase is an adults-only platform; no minor accounts are permitted
• Contact us: If a person under 18 has created an account, email hello@voyagease.app immediately

9. Policy updates

We review this Policy periodically. When we update it, we’ll refresh the “Last updated” date and notify you of significant changes via:

• In-app notification
• Email to registered users
• App update release notes

Related Policies

• Privacy Policy
• Terms of Service